Logging in to PaycheckCity Payroll
To log in, go to payroll.paycheckcity.com/login and enter the email you used to sign up.
PaycheckCity Payroll uses a password-free login. We send a new code to your email each time you log in — no password to remember.
Troubleshooting login
Didn’t get the code?
Click the refresh button.
Check your spam folder.
Check your email on your phone.
Code not working? Make sure you're using the latest one — it expires after 5 minutes. If needed, go back and request a new code.
Seeing Trial page, but already finished your trial? This means you logged in with the wrong email. Try to recall if you changed your login email or signed up with a different one. Check your invoice.
Account Settings
To access account settings, click your profile icon (top right) and choose Account Settings. From here, you can:
Change login email
See your next payment date
Download past invoices
Update payment card
Cancel or reactivate your subscription
Changing Your Login Email
Go to account settings
Update the Login Email field and save. Make sure you type it correctly
Next time you login, use the new email
Only 1 login email is supported per account. If you need multiple users to login, use a shared email like accounting@mycompany.com.
To edit the emails paystubs are sent to, go to App Settings in the left menu.
Cancel subscription
Go to account settings
Click on the Unsubscribe tab
Click the red button "Cancel my subscription"
Fill out the survey and submit
Your account will be cancelled immediately and you'll lose access to run payroll. You can still view your payroll history and run reports.
Need more help? Click the chat icon in the bottom right corner.