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Clear your browser cache

Having trouble with the app loading new changes? You might need to clear your cache!

Updated over 2 years ago

In a hurry? Try a different browser:

Try using an incognito window or a different browser. You can also use your phone's browser.

Chrome - try a hard refresh:

Chrome and Windows:

To hard refresh on Google Chrome on Windows, there are two ways you can do it:

  1. Hold down Ctrl and click the Reload button.

  2. Or Hold down Ctrl and press F5.

Chrome and Mac:

To do a hard refresh on Google Chrome on Mac, there are two ways that you can do it:

  1. Hold down Shift and click the Reload button.

  2. Or Hold down Command, Shift and click the ‘R’ key.

If that doesn't work, try clearing your cache (it won't hurt anything!)

Please follow these instructions on how to clear the cache for your particular browser:

https://kinsta.com/knowledgebase/how-to-clear-browser-cache/#how-to-clear-cache

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If you've tried all of the above and are still having problems, please reach out to us through chat.

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