To cancel your subscription, first, navigate to the menu bar in the top right corner of the application. Select your account name and then Account Settings.

To cancel your subscription click the Deactivate tab.

To deactivate your subscription, click on Deactivate account.

A confirmation window will appear asking, “Are you sure you want to cancel your account?” 

If so, click 'Yes, deactivate account.' Your subscription will then be canceled. 

Once you have canceled your subscription, you will no longer be able to run calculations, add or edit employees, companies, benefits, or create and save reports. However, you will still have access to your history and will be able to log into your PaycheckCity Payroll account to view your history.

Before canceling, please note that your annual payment will not be refunded. 

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